Shangri-La Hotel Sydney

176 Cumberland Street, Sydney, Australia, 2000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Sydney

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 58 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

The deluxe 5-star Shangri-La Hotel Sydney is a great place to stay in Sydney. The hotel opened its doors in 1992 and was remodeled in 2007.

Offering direct access to Chinatown, Queen Victoria Building and Powerhouse Museum, the property is located in the heart of Sydney CBD just near a ferry port. The city center is 1 km away from the hotel.

The hotel boasts close proximity to pubs, bars and restaurants.

Shangri-La Hotel Sydney can be reached in 10 minutes by car from Kingsford Smith airport.

Rooms

There are 565 rooms including panoramic tower suite, grand premier double room and premier corner double room in Shangri-La Hotel Sydney, where guests can enjoy a magnificent view of the bridge and make use of a work desk, a personal safe, cable TV, complimentary wireless internet and an iron with ironing board. Some rooms come with a view of Darling Harbour and Sydney Harbour. Offering a luxurious interior, the rooms are fitted with contemporary furnishings and a kettle, a small fridge and coffee/tea makers for self-catering.

Eat & Drink

A buffet breakfast is offered at the café. Guest will enjoy international meals in a warm setting of the award-winning restaurant. Guests can spend time in the large Blu Horizon bar serving a wide range of coffee, refreshments and tea. A variety of dishes are served in Selah and The Fine Food Store, which are only 5 minutes’ walk away.

Services

The hotel also offers cars and limousines for rent.

Relax

Parents will find a special menu and cots for their children on-site. Active travelers will appreciate a fitness center and a gym available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at AUD 58 per day.

Year renovated:   2007.  Number of floors:   36.  Number of rooms:   565.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • City view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Sydney Sydney location
Show big map »

Hotel Address:

176 Cumberland Street, Sydney, Australia, 2000

Get directions
City Center
  • Sydney
    3000 ft
Airports
Train Stations
  • Circular Quay Station
    1400 ft
Underground stations
  • Wynyard Station
    1700 ft
Restaurants
  • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
    1200 ft
  • Cafe Sydney (cuisine: European, Australian)
    1400 ft
Beaches
  • Shark Island
    1300 ft
  • iVenture Card Australia
    3400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    36
  • Number of rooms:
    565

Hotel Awards

AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Rooms and availability

Shangri-La Hotel Sydney photos Room
Club Twin Room
Bed type: 2 Single beds
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  • Free Wi-Fi
  • Air conditioning
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Room facilities
    Shangri-La Hotel Sydney photos Room
    Club King Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Shangri-La Hotel Sydney photos Room
      Grand Deluxe Twin Room
      Bed type: 2 Single beds
      Size: 540 sq. feet
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      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Shangri-La Hotel Sydney photos Room
        Grand Deluxe King Room
        Bed type: King-size bed
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        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          Premier Double Room
          Bed type: Double bed or 1 Single bed
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          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Deluxe|Premier Grand Harbour View Room + Breakfast

          Room facilities
            Shangri-La Hotel Sydney photos Room
            Premier King Room
            Bed type: King-size bed
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Shangri-La Hotel Sydney photos Room
              Premier Corner King Room
              Bed type: King-size bed
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              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Shangri-La Hotel Sydney photos Room
                Standard Double Room
                Bed type: Double bed or Twin beds or Double bed or 1 Single bed
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                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Standard|Horizon Darling Harbour View Room + Breakfast

                Room facilities
                  Shangri-La Hotel Sydney photos Room
                  King Room
                  Bed type: Double bed or King-size bed
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                  • Free Wi-Fi
                  — Less information+ More information

                  Double room

                  Room facilities
                    Shangri-La Hotel Sydney photos Room Suite
                    King Suite
                    Bed type: King-size bed
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                    — Less information+ More information
                    Room facilities
                      Shangri-La Hotel Sydney photos Room
                      Suite
                      Bed type: 2 Single beds or 1 Single bed
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
                      • — Less information+ More information

                      Suite|Suite

                      Room facilities
                        Shangri-La Hotel Sydney photos Room
                        Deluxe Twin Room
                        Bed type: 2 Single beds or Twin beds or Double bed
                        Size: 520 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Private bathroom
                        • — Less information+ More information

                        Deluxe|Deluxe Darling Harbour View

                        Room facilities
                          Shangri-La Hotel Sydney photos Room
                          Deluxe King Room
                          Bed type: Double bed or King-size bed
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Double room

                          Room facilities
                            Shangri-La Hotel Sydney photos Room
                            Executive Twin Room
                            Bed type: Twin beds or Double bed or 2 Single beds
                            Size: 435 sq. feet
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Private bathroom
                            • — Less information+ More information

                            Deluxe|Executive Opera House City View Room + Breakfast

                            Room facilities
                              Shangri-La Hotel Sydney photos Room
                              Executive King Room
                              Bed type: Double bed or King-size bed
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Double room

                              Room facilities
                                Shangri-La Hotel Sydney photos Room Suite
                                Executive King Suite
                                Bed type: King-size bed
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information
                                Room facilities
                                  Shangri-La Hotel Sydney photos Room
                                  Executive Corner King Suite
                                  Bed type: King-size bed
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information
                                  Room facilities
                                    Shangri-La Hotel Sydney photos Room
                                    Executive Suite
                                    Bed type: 1 Super King-size bed and 1 Sofa bed or 1 Single bed
                                    Size: 895 sq. feet
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information

                                    Suite|Executive Grand Harbour View Suite + Breakfast

                                    Room facilities
                                      Shangri-La Hotel Sydney photos Room Suite
                                      Panoramic Tower King Suite
                                      Bed type: King-size bed
                                      Check Prices
                                      — Less information+ More information
                                      Room facilities
                                        Shangri-La Hotel Sydney photos Room
                                        Opera Twin Room
                                        Bed type: 2 Single beds or 1 Single bed
                                        Check Prices
                                        • Free Wi-Fi
                                        • Air conditioning
                                        • Private bathroom
                                        • — Less information+ More information

                                        Standard|Horizon Opera House City View Room + Breakfast

                                        Room facilities
                                          Shangri-La Hotel Sydney photos Room
                                          Opera King Room
                                          Bed type: King-size bed or Double bed
                                          Check Prices
                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Shower
                                          • — Less information+ More information

                                          Standard|Horizon Opera House City View King

                                          Room facilities

                                            How to reach hotel

                                            hotel Shangri-La Hotel Sydney Sydney location
                                            Show big map »

                                            Hotel Address:

                                            176 Cumberland Street, Sydney, Australia, 2000

                                            Get directions
                                            City Center
                                            • Sydney
                                              3000 ft
                                            Airports
                                            Train Stations
                                            • Circular Quay Station
                                              1400 ft
                                            Underground stations
                                            • Wynyard Station
                                              1700 ft
                                            Restaurants
                                            • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
                                              1200 ft
                                            • Cafe Sydney (cuisine: European, Australian)
                                              1400 ft
                                            Beaches
                                            • Shark Island
                                              1300 ft
                                            • iVenture Card Australia
                                              3400 ft
                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  11 am
                                            • Year renovated:
                                              2007
                                            • Number of floors:
                                              36
                                            • Number of rooms:
                                              565

                                            Hotel Awards

                                            AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                            According to guest reviews, the hotel has been rated as
                                            Best Luxury Hotels in Australia

                                            Use Badge

                                            Shangri-La Hotel Sydney Location

                                            Legend
                                            • Current hotel
                                            • Hotels nearby
                                            • Other hotels
                                            • Airports
                                            • Underground stations
                                            • Train stations
                                            • Parks
                                            • Tourist attractions
                                            • Museums
                                            • Convention centers
                                            • Stadiums
                                            • Food and meals
                                            • General

                                            Hover above the icons to see hotel photo and details.

                                            Click the hotel to go to the main hotel page.

                                            Route Planner
                                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                            What's nearby

                                            Tourist attractions

                                            • Miller's Point - 700 ft
                                            • Sydney Harbour - 1400 ft

                                            Popular areas

                                            • Overseas Terminal - 1400 ft
                                            • King Street Wharf Entertainment District - 2700 ft

                                            Places of interest

                                            Train stations

                                            Convention centers

                                            Shopping areas

                                            Monuments and Landmarks

                                            Historical sites

                                            • Government House - 2000 ft

                                            Golf courses and Country clubs

                                            Underground stations

                                            Marina

                                            Local attractions

                                            • Australian Museum - 5200 ft
                                              6 College St, Sydney
                                            • Chinese Garden of Friendship - 1.1 mi
                                              Darling Harbour, Sydney
                                            • Powerhouse Museum - 1.3 mi
                                              500 Harris St Ultimo, Sydney
                                            • Hyde Park Barracks Museum - 1.1 mi
                                              Macquarie Street, Sydney
                                            • Queen Victoria Building - 1.2 mi
                                              455 George Street, Sydney

                                            Near the hotel

                                            • Pylon Lookout at Sydney Harbour Bridge - 100 ft
                                              Cumberland Street, The Rocks, Sydney
                                            • Susannah Place - 600 ft
                                              58-64 Gloucester Street, Sydney
                                            • Museum of Contemporary Art - 1100 ft
                                              140 George St, Sydney
                                            • Oz Jetboating Sydney Harbour - 1200 ft
                                              Circular Quay, Sydney
                                            • The Rocks - 1000 ft
                                              Sydney, New South Wales 2000Australia
                                            • Sydney Observatory - 900 ft
                                              1003 Upper Fort Street, Sydney
                                            • Garrison Church - 1200 ft
                                              Argyle and Lower Fort Streets, Sydney

                                            Restaurants nearby

                                            • The Fine Food Store - 1200 ft

                                              Address: Kendall Lane, The Rocks
                                              Phone: 02 9252 1196

                                              71% likes this, based on 159 reviews
                                              Cuisine: Contemporary, Australian, Organic
                                              Price Range: USD 7 - USD 16

                                            • Selah - 1400 ft

                                              Address: 12 Loftus Street
                                              Phone: (02) 9247 0097

                                              85% likes this, based on 152 reviews
                                              Cuisine: Australian
                                              Price Range: USD 40 - USD 40

                                            • Pendolino - 3000 ft

                                              Address: Shop 100-1-2, Level 2, 412-414 George St
                                              Phone: 02 9231 6117

                                              71% likes this, based on 272 reviews
                                              Cuisine: Italian
                                              Price Range: USD 24 - USD 57

                                            • Cafe Sydney - 1400 ft

                                              Address: 5th Floor, Customs House
                                              Phone: 0292518683

                                              70% likes this, based on 897 reviews
                                              Cuisine: European, Australian

                                            • Quay Restaurant - 1600 ft

                                              Address: Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks
                                              Phone: 61 2 9251 5600

                                              76% likes this, based on 568 reviews
                                              Cuisine: Contemporary, Eclectic, Australian
                                              Price Range: USD 26 - USD 101

                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  11 am
                                            • Year renovated:
                                              2007
                                            • Number of floors:
                                              36
                                            • Number of rooms:
                                              565

                                            Hotel Awards

                                            AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                            According to guest reviews, the hotel has been rated as
                                            Best Luxury Hotels in Australia

                                            Use Badge

                                            Hotels nearby
                                            City Lodge Sydney
                                            3 stars
                                            0.5 km
                                            Swissotel Sydney
                                            5 stars
                                            2 km
                                            Qt Sydney Hotel
                                            5 stars
                                            2 km
                                            Cities nearby

                                            Shangri-La Hotel Sydney Reviews

                                            Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                                            Average guest rating

                                            7.8out of 10
                                            Fabulous
                                            Based on 89 reviews

                                            Rating by category:

                                            Value
                                            8.0
                                            Rooms
                                            9.5
                                            Service
                                            10.0

                                            Guest reviews

                                            • Couple
                                              10.0

                                              We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                                              We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                                            • Couple
                                              9.2

                                              The room and service was fantastic with polite and helpful staff

                                              I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                                            • Older travelers
                                              9.2

                                              The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                                              Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                                            • Older travelers
                                              9.6

                                              The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                                            • Family with children
                                              10.0

                                              The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                                            • Older travelers
                                              10.0

                                              we watched a play and needed some where to stay

                                            • Older travelers
                                              8.8

                                              Luxurious comfort, pleasant ambience and incredible views and location.

                                            • Group of friends
                                              9.2

                                              Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                                            • Group of friends
                                              7.8

                                              The Comfortable Bed & Pillows

                                              How Slow the Lifts were, waiting a long time for a lift.

                                            • Couple
                                              7.8

                                              The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                                              When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                                            • Older travelers
                                              7.0

                                              The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                                              The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                                            • Couple
                                              8.8

                                              Central location, staff, view from the cocktail bar!

                                              AUD$84 for breakfast for 2 people was a bit steep!

                                            • Couple
                                              7.4

                                              Altitude bar was good if a little expensive

                                            • Older travelers
                                              9.4

                                              The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                                            • Older travelers
                                              10.0

                                              The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                                              The short uphill walk back to the hotel. We probably needed the exercise!

                                            How to reach hotel

                                            hotel Shangri-La Hotel Sydney Sydney location
                                            Show big map »

                                            Hotel Address:

                                            176 Cumberland Street, Sydney, Australia, 2000

                                            Get directions
                                            City Center
                                            • Sydney
                                              3000 ft
                                            Airports
                                            Train Stations
                                            • Circular Quay Station
                                              1400 ft
                                            Underground stations
                                            • Wynyard Station
                                              1700 ft
                                            Restaurants
                                            • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
                                              1200 ft
                                            • Cafe Sydney (cuisine: European, Australian)
                                              1400 ft
                                            Beaches
                                            • Shark Island
                                              1300 ft
                                            • iVenture Card Australia
                                              3400 ft
                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  11 am
                                            • Year renovated:
                                              2007
                                            • Number of floors:
                                              36
                                            • Number of rooms:
                                              565

                                            Hotel Awards

                                            AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                            According to guest reviews, the hotel has been rated as
                                            Best Luxury Hotels in Australia

                                            Use Badge