shangri-la is amazing! our room had the best view of the harbor bridge and opera house. the breakfast each morning was excellent, and the rooftop bar is a must-visit. one staff member, marco, made our check-in so smooth and even upgraded our room for our anniversary celebration. we loved the hydrotherapy spa bath in our suite!

totally recommend

100% recommend for a fleeting trip

Comfortable bed, excellent views, with outstanding dining options at the restaurant and quick walking access to the nearby Wynyard station for exploring the city.

Absolutely nothing.

Had an amazing stay with friends! We explored the Opera House and enjoyed the stunning views from the hotel's rooftop bar. The location is great, with easy access to the harbor and local attractions. Our room was spacious and clean. The friendly staff made our experience even better.

We had some trouble with the air conditioning. it was too cold and hard to adjust during the night.

The stay was delightful, especially with the gorgeous views from the Horizon Club room. Amenities, including a pod coffee machine and L'Occitane toiletries, added a touch of luxury. However, the long wait for check-in after being soaked from the rain was frustrating, and although staff were accommodating, better alternatives during that time would have been appreciated. Access to local attractions was convenient, especially with proximity to train stations, albeit with uphill walks when carrying luggage.

Stunning views, but needs TLC

We stayed for 2 nights and loved the view from our room, absolutely stunning! The location was great, close to all the attractions. The staff was really friendly, and the room service was on point, hot and delicious. Just a bummer that the gym had leaks and felt pretty old. Hope they renovate soon!

We had a fantastic time celebrating our anniversary at this hotel, enjoying an upgrade and a complimentary bottle of champagne upon our arrival. The indoor pool was a nice way to unwind, and we couldn’t resist the luxurious spa services available during our stay. The only downside was the early closing time of the lobby bar, but overall, it was a memorable experience! 🥂

Check-in took longer than expected since our room wasn't ready until after 4 PM. They offered a complimentary drink at the bar while we waited, which was a nice touch. The view from the 36th floor blew me away, overlooking Sydney Harbour. Breakfast was such a highlight with a fantastic spread. The staff added a lovely personal touch throughout our stay, making everything feel welcoming. However, the mix-up with the charges at check-out was annoying but got sorted in the end. Overall, I enjoyed my stay despite the initial hiccups.

My stay at Shangri-La Sydney was delightful, particularly due to the stunning panoramic views of the Opera House and Harbour Bridge from my room. The accessible common areas and thoughtful design made my visit comfortable and enjoyable.

Stunning views but some hiccups

Our room had breathtaking views of the Opera House and Harbour Bridge. The bathroom was private with complimentary toiletries and a shower. We enjoyed the on-site spa services like the hot tub. Staff were friendly and very helpful, making the stay worthwhile despite a few maintenance issues with air conditioning and slow elevators.

My stay at Shangri-La was marked by a spectacular view of the Opera House and Harbour Bridge from my room. The staff demonstrated a high level of professionalism, efficiently assisting with my business needs. The on-site business center was well-equipped, which greatly facilitated my work activities throughout my visit.

The check-in process was slightly delayed, causing a longer waiting time.

The view from the 36th floor was breathtaking, overlooking Sydney Harbour. The breakfast was a standout, with a delicious spread that made my mornings extra special. Plus, the attentive staff added a lovely personal touch to our stay.

We only stayed one night, and our room wasn't ready until after four. The bar offered a complimentary drink while we waited, but there was a mix-up with the charges. Still, everything turned out okay in the end!

Our stay was fantastic, especially the amazing breakfast buffet and the breathtaking views of the opera house. Plus, the spacious room made it feel like home! I'd definitely return.